Backsy

Backsy.ai collects voice or text feedback, analyzes CSV feedback, scores product attributes, and shows source quotes behind AI customer insights.

Backsy.ai collects voice or text feedback, analyzes CSV feedback, scores product attributes, and shows source quotes behind AI customer insights. Forms are boring. Star ratings are shallow. Backsy lets your customers leave feedback in their own words—via voice or text—and uses AI to turn it into clear, actionable insights for your product team. No more survey fatigue, just real customer sentiment at scale. Collect feedback in free-form text. Backsy uses AI to score it against the attributes that matter to you. Collect feedback by voice on the spot or upload CSV files from anywhere Click any attribute to see the actual quotes that contributed—positive, negative, and neutral—so you can verify …

• 3 free credits to start
• 1 credit = 1 feedback analyzed
• Buy credit packs anytime
• Unlimited credit balance
• AI spam filtering
• 2,000 credits/month
• 6,000 max credit balance
• AI spam filtering ✓

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