Glean

Glean is an enterprise AI platform that combines workplace search, an AI assistant, and a system for building and orchestrating agents across a company's data. It is built for large organizations that need permission-aware retrieval across tools like Slack, Google Drive, Jira, Confluence, SharePoint, GitHub, and Salesforce via 275+ connectors. Distinctive capabilities include model-agnostic routing across 40+ LLMs, built-in governance, and token-cost controls designed to reduce AI spend. Glean is deployed by customers including Booking.com, Zillow, TIME, and Ericsson across departments such as engineering, sales, support, and HR.

Best for: Enterprise IT, knowledge management, and AI platform teams at organizations with 1,000+ employees

• Internal enterprise search across documents, tickets, and chat tools
• Permission-aware Q&A and research for employees across departments
• Building and deploying AI agents that orchestrate work across multiple SaaS systems
• Governing LLM usage, observability, and AI spend across the company
• Onboarding and knowledge discovery for large distributed workforces

• 275+ enterprise data connectors with permission-aware retrieval
• Enterprise search across documents, tickets, chats, and wikis with inline citations
• AI Assistant for content creation, data analysis, and research
• Agent builder and orchestration for multi-step workflows across systems
• Model hub supporting 40+ LLMs with auto-routing and usage controls
• AI gateway for governance, observability, and spend tracking
• APIs for building custom generative AI experiences on top of enterprise data
• Compliance certifications: SOC 2 Type II, ISO 27001, ISO 42001, HIPAA, GDPR, TX-RAMP Level 2

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