Guru
Governed knowledge layer for enterprise AI with verified answers and source citations
π¬ What is Guru?
Guru is a governed enterprise knowledge platform that structures, verifies, and continuously improves a company's knowledge so that both people and AI tools receive trusted, cited answers. It is designed for mid-to-large organizations that need to operationalize internal documentation, wikis, and tribal knowledge across HR, IT, support, sales, and product teams. What distinguishes Guru is its agentic layer: Knowledge Agents auto-verify content as usage grows, flag stale or non-compliant pages, merge duplicates, detect conflicting versions, and propagate corrections across the system. Permissions, audit trails, and SSO are built in, making answers role-aware and compliant by default.
Who it's for
Best for: Mid-to-large enterprise teams in HR, IT, support, and sales that need a governed, auditable AI knowledge layer
- Internal enterprise search and Q&A across wikis, docs, and Slack
- Customer support knowledge management and deflection
- Sales playbook and enablement content delivery in-workflow
- HR and IT policy lookup with role-scoped access
- Meeting and call summarization with action capture
Pros & cons
- Citations on every AI answer, with permission-aware scoping
- SOC 2 Type 2 and HIPAA-ready with full audit trails
- Agentic verification, stale-content flagging, and duplicate/conflict detection
- Documented enterprise customers including SeatGeek, Lemonade, Shopify, TravelPerk, and Cartwheel Care
- Lemonade case study cites 90% adoption and 100% trust in knowledge after rollout
- No public pricing β requires contacting sales
- No self-serve free tier indicated on the site
- Enterprise focus may be more than smaller teams need
Key features
- AI-powered answers with citations on every response
- Knowledge Agents that auto-verify and unverify content based on usage
- Conflicting version detection and duplicate merging
- Knowledge gap and unanswered question detection
- Stale SharePoint/page flagging with auto-archiving of outdated content
- Correction propagation across the knowledge base
- Role-scoped, permission-aware AI answers
- Full audit trails and enterprise SSO
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Frequently asked
What does Guru do?
Guru structures, governs, and continuously improves a company's internal knowledge so AI tools and employees can get trusted, cited answers from a single source of truth.
Who is Guru for?
Enterprise and mid-to-large organization teams across HR, IT, customer support, sales, product, and operations that need governed knowledge and AI search.
How does Guru ensure answer accuracy?
Knowledge Agents auto-verify information as usage increases, unverify non-compliant content, flag stale pages, and surface citations for every AI response.
Is there a public price?
No. The site directs prospects to 'Talk to sales' for pricing.