Intercom
AI-first customer service platform
💬 What is Intercom?
AI-first customer service platform featuring Fin AI agent for automated resolution, shared inbox, help center, and proactive messaging across channels.
Intercom is the only helpdesk with a natively integrated AI Agent , Fin , meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before. Intercom helpdesk and Fin AI Agent are built together, so you have full visibility across your entire operation, and your team and Fin can collaborate seamlessly to deliver perfect customer experiences. With an omnichannel inbox, AI-powered ticketing, and real-time assistance from Copilot, your human team has everything they need to onboard faster, work more efficiently, and deliver better customer experiences. A single solution means Fin and your human team work from the same customer record, so han…
Key features
- Fin AI agent
- Shared inbox
- Help center
- Proactive messaging
- Custom bots
- Product tours
- Ticketing system
- Reporting and analytics
Pricing
Prices listed on the Intercom pricing page: $29/seat · $85/seat · $99/mo · $132/seat
Source: intercom.com pricing page. Price checked 2026-08-21. Confirm current plans before buying.
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