Zendesk AI

Zendesk AI powers customer service with AI agents, copilots, automation, and QA. Resolve complex inquiries across chat, email, and voice.

Zendesk AI powers customer service with AI agents, copilots, automation, and QA. Resolve complex inquiries across chat, email, and voice. Zendesk AI is the intelligence powering our Resolution Platform - designed for outcomes from day one. It continuously learns from real interactions, so resolution quality compounds. Faster resolutions today, better resolutions tomorrow. Deliver fast, accurate answers grounded in trusted knowledge. Build a knowledge base in minutes, unify content across third-party sources, and optimize content automatically based on recent conversations. Resolve complex, multi-step workflows across channels with AI agents that take action across your systems. Powered by th…

• Zendesk AI Power your service with AI that continuously improves every resolution
• Reporting and analytics Turn service insights into better outcomes
• Marketplace Find 1,800+ apps, partners, and integrations to serve customers and employees
• Actions and integrations Drive resolutions across unified data and systems
• Security and Trust Deploy trusted service with enterprise-grade security and AI governance
• Customer Service Manage and resolve customer inquiries across all channels in one place
• Employee Service Give employees the fastest resolutions through a scalable, intuitive platform
• AI agents Resolve even the most complex issues on any channel autonomously

Prices listed on the Zendesk AI pricing page: $19/mo

Source: zendesk.com pricing page. Price checked 2026-08-21. Confirm current plans before buying.

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